Our Promise
Our Promise
Being under Saya’s umbrella means you’re protected and secured.
Being under Saya’s umbrella means you’re protected and secured. That might be easier said than done, but that is what we do every day, bringing this motto to life.
Providing service on top of insurance might seem a bit challenging, we’re dealing here with two different parties, the insurance company, and the insured.
we shall guarantee that the interrelationship is smooth, and provide the needed assistance on time for the insured. And to do so,
we depend on two main assets:
1. Trained Staff
In critical situations like a car accident or serious health issue, you are already under great emotional stress and the least you need to mind is the insurance coverage’s related procedures.
In such time-critical situations, a bad customer experience might lead to perceiving the insurance company as an additional burden rather than a supporter.
Saya is a customer-centric agency. We train our staff to be able to advise, assist with procedures, and assure our clients that we are taking good care of them.
- Always free after-sale services
- Proactive follow-up on both sides (insurer and insured)
- Advice about medical services
- Assistance in claims and approvals
2. Digital Transformation Technology
Comparing the insurance market in the region with the international scene, we know that there are many untapped potentials and wonderful advantages that can be harnessed using technology.
At Saya, we are constantly working towards digitally transforming our operations.
Digital Automation -helps us to improve efficiency, accuracy, and response time.
Digital Connectivity -we communicate digitally with our Millennial clients (who constitutes the majority of labor power nowadays) to save time and keep them always informed and updated. We also connect with insurers digitally to expedite day-to-day operations.
Mobile App -coming soon.
Partners
Clients
Partners
Clients
